Privacy Policy

Thank you for visiting the website of J Smith Flooring Ltd ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and disclose personal information when you visit and interact with our website located at https://www.jsmithflooring.co.uk/ (the "Website"). By using the Website, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you contact us through the Website or request our services, we may collect personal information, such as your name, email address, telephone number, and address.

1.2. Usage Information: We may collect information about your use of the Website, such as your IP address, browser type, operating system, and browsing activities. We may also use cookies and similar tracking technologies to collect this information.

2. Use of Personal Information

2.1. We may use your personal information for the following purposes:

(a) Providing and improving our services;
(b) Responding to your inquiries and providing customer support;
(c) Processing and fulfilling your requests or orders;
(d) Sending you promotional materials or newsletters, with your consent;
(e) Analyzing and monitoring usage of the Website to enhance its functionality and performance;
(f) Protecting the security and integrity of the Website;
(g) Complying with legal obligations and resolving disputes.

3. Disclosure of Personal Information

3.1. We may disclose your personal information to third parties in the following circumstances:

(a) Service Providers: We may engage third-party service providers to assist us in operating the Website or providing our services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

(b) Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies).

(c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on the Website before your personal information becomes subject to a different privacy policy.

4. Data Security

4.1. We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

5.1. You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you wish to exercise these rights, please contact us using the contact information provided below.

6. Children's Privacy

6.1. The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

7. Third-Party Websites

7.1. The Website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Changes to this Privacy Policy

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Website and indicating the effective date of the revision.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: sales@jsmithflooring.co.uk
Address: 36 Singer Way, Kempston, Bedford MK42 7AF